The Digital Maturity framework presents 6 different maturity levels. The levels are referred to as generations to emphasize that they build on one another while also coexisting. The framework is illustrated using a staircase – the generation staircase – and consists of 6 generations of digital maturity.
The framework shows how organizations can evolve from using digital technologies to support existing activities (Generation 1) to handling complex aspects such as data ethics, sustainability, and societal impact (Generation 6).
Or in the books Mind the Gap or Digital Maturity.
The Organizational Capabilities framework presents 4x4 organizational capabilities and managerial competencies within strategy, technology, organization, and leadership. These capabilities are essential for digitally maturing organizations and transforming existing practices.
The framework shows which organizational capabilities an organization needs to master in order to reach the upper levels of the generation staircase, as well as which managerial competencies and digital mindsets leaders need in this context.
Or in the book Navigating Digital Transformation.
Kræmmergaard, P. (2024) DI2X
“Please mind the gap between the train and the platform.” This is how the book Mind the Gap. Digital Maturity – Your Leadership Responsibility begins. It is also a phrase that Pernille Kræmmergaard uses several times throughout the book, but in a different context. For Kræmmergaard, it refers to the gap between an organisation’s capabilities and its digital maturity, and the demands and expectations placed on it by the surrounding world.
Digital technologies are constantly evolving, and their potential continues to grow. As a top executive, you must relate to this. Otherwise, the gap between what you can do and what you are expected to be able to do will become too large.
You must be able to mature your organisation digitally so that you see technologies as a strategic advantage capable of transforming your strategy, organisation, and your own leadership.
Mind the Gap explains how, by understanding digital development as six generations that build on each other while offering their own opportunities and challenges, you can mature and transform your company or organisation, remain relevant, and create growth.
The book is a handbook that, through two interconnected models – the Generation Staircase for Digital Maturity and Organizational Capabilities for Digital Transformation – gives you a deeper understanding of the opportunities of new technologies and how to execute and turn these opportunities into reality.
Kræmmergaard, P. (2025) DI2X
In a time of rapid technological advances and increasing complexity, leaders face a crucial challenge: How do you navigate digital transformation in a way that not only optimizes what already exists but also creates radically new opportunities?
With Navigate Digital Transformation – 4x4 Capabilities that Equip Your Organization and Strengthen Your Leadership, Pernille Kræmmergaard provides a practical and in-depth guide to mastering both your organization’s and your own leadership’s digital maturity journey. This is a handbook for leaders at all levels who want to guide their organization safely and successfully into the future. By understanding digital maturity levels and developing organizational capabilities and leadership competencies, you can open the door to a future that unites opportunities with the sustainable use of digital technologies. The book is an evolution of Digital Transformation, 2nd edition. It is filled with examples and practice-oriented advice and helps you to:
Whether you are just beginning your digital journey, have already taken the first steps, or have many years of experience, this book provides valuable tools and insights to help you lead your organization to the next level of digital maturity.
Kræmmergaard, P. (2021) DI2X
When companies and organizations introduce new technology, it has a decisive impact on the company’s strategy and the way they organize themselves. Today, technologies are far more than tools that leaders can simply choose to invest in or not. They have become the foundation for new business models, new products, and new services, and they are transforming relationships with customers and citizens, with partners, and with employees’ daily work and professional roles.
Technology therefore offers exceptional opportunities to strengthen competitive position and meet customer and citizen expectations in new ways. But it also places new demands on your leadership.
Digital Maturity – Strategy, Technology, Organization, and Leadership in 5 Generations shows how technology has evolved in generations since the early days of digitalization, and what each stage of development demands in terms of new requirements for strategy, organization, and leadership.
As a leader, you do not need to be a technological expert. But you must understand how your company or organization can continuously create new value for customers and citizens through digital opportunities, and how this makes you an attractive and forward-looking workplace and a sought-after collaboration partner. Technology evolves whether you do or not. But you can choose to evolve with it—so you can see its potential to make the world better and create value, while avoiding its pitfalls.
This book is for all leaders who want to harness the power of technology in a way that aligns with their organization’s stage of digital development—while also pointing the way forward.
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