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Structure, Shared Direction and Execution Power in Digital Transformation

How Bærum Municipality Uses DI2X to Unite the Education and Child Development Sector

Bærum municipality has a large and complex education and child development sector responsible for kindergartens, schools, and services for children, youth, and families. The sector is characterized by multiple professional environments, statutory responsibilities, and an extensive portfolio of digital professional systems. At the same time, the municipality faces increasing expectations from citizens, pressure on resources, and the need for more integrated services centered around the child.

This case shows how Bærum municipality has used DI2X as a common framework to work more systematically with digital transformation in the education and child development sector. Through maturity assessment, leadership anchoring, and a “train the trainer” approach, the municipality has established a shared language, clearer priorities, and increased execution capability. DI2X has helped connect strategy to concrete direction and laid the foundation for continued development toward the ambition of “One Education and Child Development Sector”.

Background and Need for Change

Bærum municipality has a large and complex education and child development sector responsible for kindergartens, schools, and services for children, youth, and families. The sector is characterized by multiple professional environments, extensive regulations, and a continuously growing portfolio of digital professional systems. At the same time, the municipality is experiencing increasing expectations from citizens, pressure on resources, and a need for better service integration around the child.

For Bærum, it became clear that the next step was not about implementing more systems, but about digital transformation – where strategy, organization, leadership, and technology must evolve together.

DI2X as a Common Framework

To create structure and shared understanding, Bærum municipality chose to use the DI2X framework, methods, tools, and learning materials as the foundation for digital transformation efforts in the education and child development sector. DI2X was established as a shared reference point across kindergartens, schools, and services for children, youth, and families.

The framework provided a common language for digital maturity and enabled systematic work toward the ambition of “One Education and Child Development Sector”, where digital solutions support holistic services, quality, and effective collaboration around the child’s development.

Maturity Assessment as a Shared Starting Point

A central element of the initiative was conducting a DI2X-based maturity assessment. The assessment provided the management team with a fact-based overview of current capabilities and highlighted both strengths and areas for development.

The analysis showed, among other things:

  • Strong competencies within cybersecurity and technology operations
  • Significant potential to strengthen data-driven work and technological foresight
  • Challenges related to ambidextrous organization – balancing stable operations and innovation

The assessment contributed to a shared understanding of the starting point and became an important basis for prioritization, dialogue, and strategic decision-making within the leadership team.

“Train the Trainer” and Leadership Anchoring

Bærum chose a “train the trainer” approach, where leaders and key personnel worked directly with DI2X learning modules and self-study packages. After each module, workshops were conducted focusing on reflection and translation into Bærum’s local context.

This approach strengthened both ownership and internal capability, and helped anchor digital transformation as a clear leadership responsibility – not as an isolated digitalization project.

From Insight to Concrete Direction

Based on DI2X methods and tools, Bærum municipality developed a roadmap for further digital transformation. Strategic ambitions were linked to concrete focus areas and priorities, including:

  • Insight-driven service development
  • “House in order” (processes, data, and compliance)
  • Data-driven work and responsible use of AI
  • Secure digital collaboration across services

The roadmaps provided a clear decision-making basis for further planning and became an important input to the municipality’s planning and budgeting process.

Results and Learning

DI2X has provided Bærum municipality with a shared foundation for working long-term and systematically with digital transformation in the education and child development sector. The organization now has a clearer direction, stronger interdisciplinary collaboration, and increased ability to prioritize initiatives that create real service value.

For Bærum, digital transformation is not only about technology, but about freeing up time and resources, delivering better and more integrated services to citizens, and being an attractive and forward-looking workplace. The use of the DI2X framework has been an important enabler of this development.

About Bærum Municipality, Norway

Bærum Municipality is one of Norway’s largest municipalities and is located in Akershus County, west of Oslo. The municipality is responsible for a broad range of municipal welfare services and plays a central role in local community development through regulatory authority, service delivery, and development initiatives.

This case focuses on the municipality’s education and child development sector, which includes kindergartens, schools, and services for children, youth, and families, and represents one of the municipality’s largest and most complex service areas.

Key Facts

  • Population: approx. 130,000
  • Employees: approx. 12,000 (around 7,000 full-time equivalents)
  • Geographical location: Akershus County, west of Oslo
  • Municipality type: Large urban municipality
  • Main responsibilities: Municipal welfare services and regulatory responsibilities
  • Case focus: Establishing shared direction and digital maturity in the education and child development sector through the use of DI2X
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